Order Notifications


Order Lifecycle

Event list

The following is a list of all Order-related notifications that you can choose to receive during a purchase workflow.

  • Order creation
  • Transaction call
  • Fraud call
  • Order creation
  • Subscription call
  • Subscription
  • Fulfillment call
  • Fulfillment
  • Activation code
  • Update subscription with fulfillment
  • Update end-user with subscription
  • Order confirmation
  • Invoice creation
  • End-user creation
  • End-user retrieved by email
  • Informative event
  • Order cancellation
  • Cancellation
  • Partial cancellation
  • Fulfillment cancellation
  • Subscription cancellation
  • Credit note creation

List of fields

This is how both email and webhook notifications are structured:

Name Description
id Order unique identifier
status Functional status
creationDate Creation date
currency Order's Currency
totalPriceIncVAT Order total price, including sales tax
totalPriceExclVAT Order total price, excluding sales tax
payment.method Payment method (Visa, Mastercard, PayPal, SEPA, etc.)
payment.automaticBilling Payment can be renewed (true/false)
user.email Buyer's email
user.firstName Buyer's first name
user.lastName Buyer's last name
user.language Buyer's language
user.country Buyer's country
user.street Buyer's street address
user.zipcode Buyer's zipcode
user.city Buyer's city
items[] List of items purchased (products, services, etc.)
items[].id Unique ID for order line item
items[].product.name Product name
items[].product.uniqueReference A unique ID for identifying your product on the Nexway Monetize platform
items[].product.publisherReference A unique ID for identifying your product in your information system
items[].quantity Product quantity
items[].unitPriceIncVAT Product unit price, including sales tax
items[].unitPriceExclVAT Product unit price, excluding sales tax
items[].externalContext Product external context
items[].VATRate Sold product sales tax amount
items[].discountRate Discount rate applied to product


	"subject": "order",
	"type": "orderConfirmation",
	"objectId": "17101797d2bb",
	"eventDate": "2017-08-17T11:25:33.606Z",
	"order": {
		"id": "17101797d2bb",
		"status": "COMPLETED",
		"creationDate": "2017-08-17T11:25:31Z",
		"payment": {
			"method": "visa",
			"automaticBilling": false
		"totalPriceIncVAT": 357,
		"totalPriceExclVAT": 297.5,
		"currency": "USD",
		"user": {
			"email": "[email protected]",
			"firstName": "John",
			"lastName": "Doe",
			"language": "en",
			"country": "USA",
			"street": "587 Main Street",
			"zipcode": "20005",
			"city": "Washington"
		"items": [
				"id": "fd58a2e5-548c-44a7-b78d-5b246c1a25cd",
				"product": {
					"name": "My product name",
					"uniqueReference": "82165493-486f-54fa-a454-65458da64c53",
					"publisherReference": "SKU-0001",
				"quantity": 1,
				"externalContext": "what the customer wants"
				"unitPriceIncVAT": 178.5,
				"unitPriceExclVAT": 148.75,
				"VATRate": 0.2